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Privacy Policy

Privacy Policy

Introduction

Welcome to AI Issue Summariser ("the App"), a Jira app developed by Rogue Wombat Software ("we"). We’re dedicated to enhancing your Jira experience by delivering concise, AI-powered issue summaries through a secure and reliable integration with OpenAI. This Privacy Policy outlines how we collect, use, store, and protect your information when you use the App. Your privacy is our priority, and we leverage Atlassian Forge’s high-security standards to keep your data safe and encrypted at every step.

By installing and using the App, you agree to the practices described here. If you do not agree, please do not install or use the App. Rest assured, we’ve designed this App with your trust and security in mind.

Information We Collect

We collect only the minimum data necessary to deliver the App’s powerful summarization features, all safeguarded within Atlassian Forge’s encrypted storage environment.

a. Personal Data

  • Jira Data: We access Jira issue data you provide, including:

    • Issue key, summary, description, and comments.

    • This data is processed to generate summaries and stored temporarily in Atlassian Forge’s highly secure, encrypted storage during operation.

b. Non-Personal Data

  • Usage Data: We may collect anonymized usage statistics (e.g., how often summaries are generated) to improve the App, all stored securely in Forge’s encrypted environment.

  • License Information: We verify your license status using Atlassian’s licensing API to ensure compliance with our paid subscription model, keeping this data encrypted in Forge Storage.

We do not collect or store your Atlassian account ID, OpenAI API keys from users, or any personal identifiers beyond what’s strictly required for the App’s functionality—all data stays encrypted in Forge Storage.

How We Use Your Information

We use your information to deliver a seamless, secure, and valuable experience, relying on Atlassian Forge’s robust encryption and security:

  • To Provide App Functionality:

    • Generate AI-powered summaries of Jira issues using OpenAI’s API, powered by our own securely managed OpenAI key, with all data processed and temporarily stored in Forge’s encrypted storage.

  • To Manage Licensing:

    • Verify your paid license status via Atlassian Marketplace, ensuring authorized access with data encrypted in Forge Storage.

  • To Improve the App:

    • Analyze anonymized usage data, securely stored in Forge’s encrypted environment, to enhance performance and user experience.

  • To Support Users:

    • Provide navigation links to the Marketplace subscriptions page when licensing issues arise, all managed within Forge’s secure framework.

How We Share Your Information

We do not sell, trade, or rent your personal data to third parties. Your information is shared only as follows, always with security at the forefront:

  • With Atlassian:

    • The App operates within Atlassian Forge, a platform renowned for its high-security standards. License status checks are securely handled via Atlassian’s licensing API.

  • With OpenAI:

    • Jira issue data (issue key, summary, description, comments) is sent to OpenAI’s API for summarization, using our own OpenAI key. OpenAI does not use this data to train their algorithms or distribute it, ensuring your information remains confidential (see OpenAI Privacy Policy).

  • Legal Compliance:

    • We may disclose data if required by law or to protect our rights, safety, or property, but only while maintaining the highest security standards through Forge.

Data Storage and Security

We rely on Atlassian Forge’s industry-leading security to keep your data safe:

  • Storage:

    • Generated summaries are stored temporarily in Forge’s encrypted storage, scoped to individual issues (e.g., [issueKey]-aiIssueSummary).

  • Security:

    • Forge Storage uses advanced encryption and access controls, ensuring your data is protected at rest and in transit with a high-security standard trusted by enterprises worldwide.

    • No data is stored on our servers outside Forge’s fortified environment.

    • Our OpenAI key is managed securely by us and never exposed to or stored by users.

  • Retention and Deletion:

    • Summaries remain securely encrypted in Forge Storage until you uninstall the App.

    • Upon uninstalling the App via Jira, all data in Forge Storage is deleted, ensuring no residual information remains.

Your Rights and Choices

We empower you with control over your data, backed by Forge’s secure infrastructure:

  • Access and Control:

    • Uninstall the App via Jira to delete all data from Forge Storage—no remnants, no worries.

  • GDPR and Other Rights:

    • For users worldwide (e.g., EU), you may request access, correction, or deletion of your data through our support channels listed in the Atlassian Marketplace.

  • Opt-Out:

    • The App’s functionality requires the data described; opting out means not using the App—but your data stays safe with us until then.

Third-Party Services

We partner with trusted third parties, ensuring your data benefits from their high security:

  • OpenAI: Issue data is sent to OpenAI for summarization using our own securely managed key. OpenAI does not use your data to train their algorithms or distribute it, keeping your information private and secure (see OpenAI Privacy Policy).

  • Atlassian: Hosting, storage, and licensing are managed by Atlassian Forge, leveraging its world-class encryption and security standards. See Atlassian’s policies for details (Atlassian Privacy Policy).

Paid via Atlassian Billing

  • Licensing: The App is a paid app via Atlassian Marketplace. We verify your subscription status using Atlassian’s licensing API, all encrypted within Forge Storage.

  • Billing Data: Payments and subscriptions are handled by Atlassian’s secure systems, not us—your financial trust is in their capable hands.

Changes to This Privacy Policy

We may update this policy to reflect changes in the App or legal requirements. Updates will be posted here with a revised "Last Updated" date. Significant changes will be communicated via the App or Marketplace listing, keeping you informed and confident in our care for your data.